Learning Objectives:

Describe the foundational components for successful communication
Identify factors that maximize the likelihood of positive communication
Discuss the impact that communication breakdown can have on patient safety
Identify the 3 categories of communication failure in the clinical setting

Faculty/Presenter:

Mauricio Gonzalez, MD, Presenter, has no relevant financial relationships to disclose.

Faculty members do not plan on discussing unlabeled/investigational uses of a commercial product.