Power and Privilege: Who are you? Who am I? Harnessing Curiosity and Humility to Deliver Optimal Patient Care

June 20, 2024

Overview
When providers fail to acknowledge the impact of differences in power and privilege between patients (families) and themselves, it often leads to unconscious biases that impede the quality of communication and care they deliver. 
Similarly, misunderstanding the effects of adverse childhood or community events on patients can lead to misdiagnosis or lapses in available interventions. Making inaccurate inferences and assumptions about patients/families can have a negative impact on important communication and quality of care.  The need to introduce better communication methods and recognized tools to mitigate the gaps mentioned above is at the core of this session, with the intent of both improving communication and care between providers and patients, as well as reducing the degree of clinicians' moral distress that often leads to requests for ethics consultations.

Learning Objectives

  • Identify how using the Ladder of Inference will guard against making incorrect assumptions about patients.
  • Articulate how they will reframe questions to patients that take into account the ACE tool- the adverse childhood events effects on their presentation.
  • Identify at least one aspect of the power and privilege wheel to recognize ways to interact with patients that will guard against inherent biases.

Target Audience

Physicians, including Attendings, Residents, Physician Assistants, Interns and Medical students; Nurses, Including RNs and NPs; Social Workers; Patient Advocates

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™

    Boston University Chobanian & Avedisian School of Medicine designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    • 1.00 MA End of Life Education
    • 1.00 MA Opioid Education Statement
    • 1.00 MA Risk Management
  • 1.00 ANCC
  • 1.00 Social Work (ACE)
  • 1.00 Participation
Course opens: 
06/20/2024
Course expires: 
12/27/2024
Event starts: 
06/20/2024 - 12:00pm EDT
Event ends: 
06/20/2024 - 1:00pm EDT

Introduction: Aim of program:Sheryl Katzanek
Description of tools: Michael Leong (Power and Privilege Wheel, Ladder of Inference, ACE [Adverse Childhood Events]  
Description of case: Rachel Abelman 
Breakout groups to discuss case using tools
Regroup from breakouts- Discussion. 

Michael Leong, MD
Assistant Professor of Medicine
Boston University Chobanian & Avedisian School of Medicine
Pulmonary, Allergy, Sleep & Critical Care Medicine
Boston Medical Center

Sheryl Katzanek, Director of Patient Advocacy
Rachel Abelman, LCSW
Nicole Lincoln, MSN, RN, FNP-BC, CCNS
Dan Alford, MD, Course Director
Elizabeth Drury, Program Manager, Center for Continuing Education
Ellen Kolten, NP, Meeting Planner


All faculty and planners have no relevant financial disclosures. 

Available Credit

  • 1.00 AMA PRA Category 1 Credit™

    Boston University Chobanian & Avedisian School of Medicine designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    • 1.00 MA End of Life Education
    • 1.00 MA Opioid Education Statement
    • 1.00 MA Risk Management
  • 1.00 ANCC
  • 1.00 Social Work (ACE)
  • 1.00 Participation
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