OK to Proceed? Chapter 22: Communication Techniques
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Patient safety is essential to providing excellent health care. Siloed approaches to translation of evidence-based research into patient care can affect patient safety. The awareness of the issues and strategies to address them need to be part of every healthcare provider’s knowledge, skill and practice. Understanding the pathways to improved patient safety benefits the providers and the patients alike.
This series of educational sessions will highlight issues and provide opportunity to understand approaches to decrease risk to patients for all levels of providers.
The focus of the sessions are geared to understanding of overarching concepts for patient safety, identifying known precipitants of harm, strategies to reduce errors, high risk scenarios, and management of the aftermath of adverse events.
All healthcare providers
- Define the multiple factors such as medical errors, and system flaws that affect patient safety
- List the various strategies to reduce medical error and improve outcomes by integrating patient safety into daily practice
- Describe the multiple known precipitants of harm affecting patient safety
- Discuss the high risk scenarios that put patients in harm’s way
- Detail the various methods to facilitate event closure after an incident of medical errors
Boston University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Boston University School of Medicine designates this enduring activity for a maximum of 0.50 AMA PRA Category 1 Credits ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This program meets the criteria of the Massachusetts Board of Registration in Medicine for 0.50 hours of risk management study.
Boston Medical Center grants 0.50 nursing contact hours per chapter to nurses who complete this program. You must complete the entire chapter, and complete an evaluation form.
This program has no commercial support. Faculty and planners have no vested interests, and there are no conflicts of interest.
Boston Medical Center is approved as a provider of continuing nursing professional development by the American Nurses Association, Massachusetts, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
ABA: 0.50 CME credits, of which 0.50 credits contribute the patient safety CME component of the American Board of Anesthesiology’s redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.
ABIM: 0.50 MOC points and patient safety MOC credit in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program.
ABO: 0.50 MOC points that satisfy the Lifelong Learning, Self-Assessment, Improvement in Medical Practice and/or Patient Safety requirements for the American Board of Ophthalmology’s Maintenance of Certification program
ABOHNS: 0.50 MOC points toward participant’s required annual part II self-assessment credit in the American Board of Otolaryngology – Head and Neck Surgery’s Continuing Certification program (formerly known as MOC)
ABPath: 0.50 lifelong learning CME credits in the American Board of Pathology’s Continuing Certification program
ABP: 0.50 MOC points in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program
It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting MOC credit.
- 0.50 AMA PRA Category 1 Credit™Boston University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Boston University School of Medicine designates this Enduring activity for a maximum of 0.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 0.50 Participation
Please click on "Take Course" above to begin the credit claiming process.
THIS CONTINUING MEDICAL EDUCATION PROGRAM IS INTENDED SOLELY FOR EDUCATIONAL PURPOSES FOR QUALIFIED HEALTH CARE PROFESSIONALS. IN NO EVENT SHALL BOSTON UNIVERSITY BE LIABLE FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON THE INFORMATION CONTAINED IN THE PROGRAM. IN NO EVENT SHOULD THE INFORMATION CONTAINED IN THE PROGRAM BE USED AS A SUBSTITUTE FOR PROFESSIONAL CARE. NO PHYSICIAN-PATIENT RELATIONSHIP IS BEING ESTABLISHED. IN NO EVENT SHOULD INFORMATION IN THE MATERIALS REGARDING LAWS, REGULATIONS, OR LEGAL LIABILITY BE CONSIDERED LEGAL ADVICE OR USED AS A SUBSTITUTE FOR CONSULTING WITH AN ATTORNEY.